Contact Us
Get in Touch
Want to know more, need help or have feedback? We’d love to hear from you.
Just hit that “Text Us” button below and we’ll get back to you shortly.
If you are looking for your nearest location, please visit the Locations page or click HERE.
Frequently Asked Questions
Log in at members.carloversexpress.com.au to pause or cancel your membership, change your vehicle or update your payment details.
Yes! You can wash your car at any of our locations listed here: https://www.carloversexpress.com.au/locations/
Text Us with the site, date and approximate time of your visit. We will locate the wash and send the receipt to you.
Click the First Wash Free banner at the top of this page to register.
The free first wash is for first-time customers and is linked to the details you registered – your rego, phone number and email. First, check the rego you entered matches your number plate exactly. If it still will not redeem and you are new to Car Lovers, Text Us with your rego and the site and we will check it for you.
We have a wash guarantee – if you’re not happy with your wash, bring your car back and we’ll wash it again for free.
Text Us with the site, date and amount. We will check the visit and help put it right. If you are unhappy with your wash, contact us or speak to a team member before leaving so we can arrange a rewash where appropriate.
Check that the plate matches the rego on your membership. If the site has another lane, try that kiosk. Still stuck? Speak to a team member during staffed hours.
To join, simply go to: https://members.carloversexpress.com.au/uwc/
There are 2 options:
1. Basic Member – Unlimited Basic Washes each month for $10.95/wk
2. Top Member – Unlimited Top Washes + Free Hand Prep for $15.95/wk
No, we are an express auto wash focused on fast, high-quality exterior washes and we have self-serve vacuums available on site.
Yes, with our Clean Fleet program, we simplify the process – our wash will only activate for your assigned vehicle registrations, ensuring streamlined, hassle free maintenance. To enquire about an account, click here: https://www.carloversexpress.com.au/clean-fleet
To add/remove vehicles or see your usage, please login to: https://partners.carloversexpress.com.au/login/
Report it before leaving the site if possible. Speak to a team member or Text Us immediately with your site, rego and photos. The site manager will review the claim with you, including available site footage where relevant.
Become a Car Lovers Infinity Wash Club Member today
What are you waiting for? If you love and value your car, you can’t go wrong with a Carlovers Infinity Wash Club membership. At just $10.95 a week it will save you time and money. And because it is so simple, what better incentive to stop procrastinating and make car washing as routine as brushing your teeth!
